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Exploring the relationships between families and staff caring for residents in long-term care facilities
 — family members' perspectives
Author(s)James Gladstone, Evelyn Wexler
Journal titleCanadian Journal on Aging, vol 21, no 1, Spring 2002
Pagespp 39-46
KeywordsThe Family ; Attitude ; Social interaction ; Care home staff ; Care homes ; Nursing homes ; Qualitative Studies ; Canada.
AnnotationThe relationships that families develop with staff who work in the care homes in which their relatives live is explored in this Canadian qualitative study. Data were collected through participant observation in two long-term care facilities and through personal interviews with 61 family members. Five types of relationships are identified: "collegial", "professional", "friendship", "distant", and "tense". Several factors appeared to be associated with positive relationships developed between families and staff, including contact with purpose, shared experiences, and issues of trust. Families also reported a number of benefits from developing positive relationships with staff. (RH).
Accession NumberCPA-020620203 A
ClassmarkSJ: DP: TMA: QRM: KW: LHB: 3DP: 7S

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