Centre for Policy on Ageing
 

 
Challenges facing case management in a changing social service environment
Author(s)Brason Lee
Journal titleCare Management Journals, vol 3, no 1, Fall 2001
Pagespp 20-24
AnnotationCase management has been a difficult practice to track, particularly for the purposed of outcome measurements and accountability. As both policymakers and programme administrators consider options for providing long-term care, the Data Analysis and Regulations Team of the California Department of Aging, (US) studied computerized client information for one of its case management programmes to examine what is known about the people being served and the ability of the data collection system to meet the increasing demand for accountability. This article details the results of a study and discusses their implications within the dynamics of a changing social service environment. (KJ).
Accession NumberCPA-020516211 A

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