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The communication of information about older people between health and social care practitioners
Author(s)Sheila Payne, Chris Kerr, Sheila Hawker
Journal titleAge and Ageing, vol 31, no 2, March 2002
Pagespp 107-118
KeywordsMedical workers ; Social workers ; Communication ; Interaction [welfare services] ; Coordination ; Literature reviews.
AnnotationCurrent methods of transferring information about older patients across professional, organisational and geographical boundaries are poor. A literature search found 373 potentially relevant studies published between January 1994 and June 2000, of which 53 were analysed further. Community-based practitioners report that appropriate and sufficient information about older patients is rarely provided. When formal documentation using discharge plans and discharge summaries are used, some information is "missing" or inadequately completed. Breakdown of information transfer was most likely to be associated with: time pressures; lack of role understanding; not making discharge planning a priority; lack of co-ordination; fragmentation of information; and assumptions about availability of family support. Appointing a lay worker can help with information transfer. However, there is insufficient research evidence to determine that worker's professional background, be it hospital or community. (RH).
Accession NumberCPA-020418206 A
ClassmarkQT: QR: U: QK6: QAJ: 64A

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