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Getting the best from Best Value
 — experience of applying Best Value in social care
Corporate AuthorSocial Services Inspectorate, Department of Health - SSI, DH; SSI / Audit Commission Joint Review Team; Association of Directors of Social Services - ADSS
PublisherDepartment of Health - DH, London, March 2002
Pages36 pp (CI(2002)2 - 26970 AP MAR 02(ESP))
SourceDH Publications, PO Box 777, London SE1 6XH. E-mail: doh@prolog.uk.com Website: www.doh.gov.uk/ssi/gettingbestvalue.htm
KeywordsSocial Services Departments ; Performance ; Quality ; Regulations.
AnnotationBest Value offers a framework to help local councils improve the way they deliver services to the public, as part of the performance management arrangements. This report brings together the key messages learnt in the last 18 months about effective use of Best Value, and in promoting best practice in respect of social care. It also covers getting the Best Value review started; applying the Best Value principles of challenge, compare, consult and compete; and performance improvement plans. Examples of good practice are included. (RH).
Accession NumberCPA-020325207 C
ClassmarkPF: 5H: 59: 6O

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