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Centre for Policy on Ageing | |
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| A report of the joint review of social services in Gloucestershire County Council | | Corporate Author | Joint Reviews of Local Authorities' Social Services, Audit Commission; Social Services Inspectorate - SSI, Department of Health - DH |
| Publisher | Audit Commission Publications, London, 2002 |
| Pages | 81 pp (Joint reviews) |
| Source | Audit Commission Publications, Bookpoint Ltd., 39 Milton Park, Abingdon, Oxon OX14 4TD. |
| Keywords | Social Services Departments ; Performance ; Inspection ; Evaluation ; Gloucestershire. |
| Annotation | The purpose of the Joint Review is to assess the extent to which people in Gloucestershire are well served by their social services. Overall, it finds that people In Gloucestershire are not served well, because of limited eligibility criteria, inconsistent thresholds, weak screening processes, long waiting times, unallocated work, poor assessment processes and weak management of cases. Although the county is able to initiate change, concerns about aspects of services for older people included: waits for and completion of occupational therapy assessments; waiting for home care; and delayed discharges from hospital. A number of examples of good practice are cited, including: provision of information to the public through the GUIDE Information Service; a pilot Customer Service Project in Cheltenham; a Young Carers' Group; and the Living Independently in Gloucestershire Scheme (LIGS) developed with assistance from the National Centre for Independent Living. Priorities for action include: improving quality of services; focusing on the needs of users, carers and potential users; managing change and resources; and supporting effective service delivery and planning. (RH). |
| Accession Number | CPA-020115232 B |
| Classmark | PF: 5H: 3U: 4C: 8G |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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