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Centre for Policy on Ageing | |
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Health information
— an evaluation of the use of touch screen kiosks in two hospitals | | Author(s) | David Nicholas, Paul Huntington, Peter Williams |
| Journal title | Health Information and Libraries Journal, vol 18, no 4, December 2001 |
| Pages | pp 213-219 |
| Keywords | Health [elderly] ; Information technology ; Usage [services] ; Hospital services ; Evaluation ; Social surveys ; Cornwall. |
| Annotation | An exit questionnaire survey of 150 hospital users of a touch screen health information kiosk was undertaken. It was compiled by Royal Cornwall Hospital NHS to evaluate kiosk use, and was re-analysed by researchers at City University to determine whether the information obtained went any way to meeting patients' information needs. The study established two effective outcome variables on kiosk use: whether the information found answered the users' questions; and if users intended, after using the kiosk, to find out more information elsewhere. Two-thirds of respondents said that information found had answered their question. 16% said that after using the kiosk they still had questions, and intended to talk to a health professional to obtain this information. The variables found to have an impact on the information outcome included gender, ease of navigation, object of search, and ease of reading and understanding the information. (RH). |
| Accession Number | CPA-020109204 A |
| Classmark | CC: UVB: QLD: LD: 4C: 3F: 8CO |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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