Centre for Policy on Ageing



Measuring the opinions of memory clinic users — patients, relatives and general practitioners
Author(s)	H P J van Hout, M J F J Vernooij-Dassen, W H L Hoefnagels
Journal title	International Journal of Geriatric Psychiatry, vol 16, no 9, September 2001
Pages	pp 846-851
Keywords	Geriatric out-patients clinics ; Quality ; Attitude ; Patients ; The Family ; General practitioners ; Netherlands.
Annotation	An observational study at an outpatient memory clinic in Nijmegen, the Netherlands measured its quality of care as perceived by users, patients, their relatives, and general practitioners. On 105 consecutive assessments, 101 opinions of GPs, 81 of caregivers and 31 of patients were recorded. Positive opinions were recorded on the way the results were communicated, the usefulness of the assessment, and attitude of the clinicians. In contrast to GPs and relatives, patients were less positive about the clarity of the diagnostic information received. Both relatives and GPs were negative on information and advice to relatives. Quality improvement could thus focus on the clarity of diagnostic information for patients and on better advice to relatives. (RH).
Accession Number	CPA-011017218 A
Classmark	L6G: 59: DP: LF: SJ: QT6: 76H
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...from the Ageinfo database published by Centre for Policy on Ageing.