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Centre for Policy on Ageing | |
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Come talk with me
— improving communication between nursing assistants and nursing home residents during care routines | | Author(s) | Louis D Burgio, Rebecca Allen-Burge, David L Roth |
| Journal title | The Gerontologist, vol 41, no 4, August 2001 |
| Pages | pp 449-461 |
| Keywords | Nursing Auxiliary ; Communication skills ; Training [welfare work] ; Management [care] ; Residents [care homes] ; Nursing homes ; United States of America. |
| Annotation | The effects of communications skills training were examined, along with the use of memory books by certified nursing assistants (CNAs) on verbal interactions between 64 CNAs and 67 nursing home residents during care routines. CNAs were taught to use communication skills and memory books during their interactions with residents with moderate cognitive impairments and intact communication abilities. A staff motivational system was used to encourage performance and maintenance of these skills. Formal measures of treatment implementation were included. Results were compared with those for participants on non-treatment control units. Trained CNAs talked more, used positive statements more frequently, and tended to increase the number of specific instructions given to residents. Changes in staff behaviour did not result in an increase in total time giving care to residents. Maintenance of CNA behaviour change was found 2 months after research staff had left the nursing home. Although an increase was found in positive verbal interactions between CNAs and residents on intervention units, other changes in resident communication were absent. (KJ/RH). |
| Accession Number | CPA-011008204 A |
| Classmark | QTE:4UA: UO: QW: QA: KX: LHB: 7T |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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