Centre for Policy on Ageing
 

 

Seniors' experiences of client-centred residential care
Author(s)Jacquie Eales, Norah Keating, Annita Damsma
Journal titleAgeing and Society, vol 21, pt 3, May 2001
Pagespp 279-296
KeywordsSheltered housing ; Living with family ; Care homes ; Attitude ; Qualitative Studies ; Canada.
AnnotationThe philosophy concerning long-term care for frail older people has shifted from a provider-driven, medical model toward a more client-centred, social model. While this philosophy emphasises the decision-making abilities of clients and respect for their values and preferences, evidence suggests that there are difficulties in understanding and implementing the philosophy. Qualitative in-depth interviews were conducted with residents of adult family living and assisted living programmes in western Canada. Three main themes emerge from the data analysis. First, the physical setting, people within the setting, and the community were important areas of expression of residents' values and preferences. Second, the decision about where to live influenced whether the residential care environment was congruent with residents' values and preferences. Third, contentment resulted when there was a good fit between preferences and experience, reflecting the essence of residents' perspective of client-centred care. Choices among models of care, appropriate staffing levels and training, and recognition of family contributions may improve the practice of client-centred care. (RH).
Accession NumberCPA-011004002 A
ClassmarkKLA: KA:SJ: KW: DP: 3DP: 7S

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