Centre for Policy on Ageing



Universal service obligation — a statement issued by the Director General of Telecommunications, 30 August 2001
Corporate Author	Office of Telecommunications - Oftel
Publisher	Oftel, London, 2001
Pages	25 pp
Source	Office of Telecommunications, 50 Ludgate Hill, London EC4M 7JJ.
Keywords	Telephone ; Telephone services [domiciliary] ; Consumer.
Annotation	The Universal Service Obligation (USO) is a fundamental concept of regulation of telecommunications in the UK. Basic telephone services should be available to all following a reasonable request and at an affordable price. The obligation is that BT (and Kingston Communication) provide a basic connection to the fixed network; offer a more restricted service Scheme at low cost; and have proportionate and non-discriminatory disconnection procedures which are published and publicly available. Customers of all telephone companies should be able to: access emergency (999 or 112) services free; receive itemised bills; choose selective call barring; and have access to operator assistance and directory information. (RH).
Accession Number	CPA-010913212 B
Classmark	UJ: OUA: WY
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...from the Ageinfo database published by Centre for Policy on Ageing.