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Centre for Policy on Ageing | |
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| Support from others and efficacy of volunteer ombudsmen in long-term care facilities | | Author(s) | Pat M Keith |
| Journal title | International Journal of Aging and Human Development, vol 52, no 4, 2001 |
| Pages | pp 297-310 |
| Keywords | Voluntary workers ; Advocacy ; Personal relationships ; Nursing homes ; Social surveys ; United States of America. |
| Annotation | The work of a US ombudsman has been described as the most difficult in the field of ageing. Hypotheses about support from ten sources, relationships with peers, and efficacy were tested using questionnaire data from 607 nursing home volunteer ombudsmen. Whereas help from other volunteers had a negative effect, support from managers and residents contributed to efficacy. Committed peers, however, contributed to the perception of a job well done. Efficacious ombudsmen believed their needs were taken into account, suggesting the importance of caring for volunteers who in turn care for others. (RH). |
| Accession Number | CPA-010807203 A |
| Classmark | QV: IQ: DS: LHB: 3F: 7T |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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