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Centre for Policy on Ageing | |
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| Getting older people's views on quality home care services | | Corporate Author | Joseph Rowntree Fund - JRF |
| Journal title | Findings, no 611, June 2001 |
| Publisher | JRF, York, June 2001 |
| Pages | 4 pp |
| Source | JRF, The Homestead, 40 Water End, York YO30 6WP. |
| Keywords | Domiciliary services ; Quality ; Consumer choice ; Standards of provision ; Manchester. |
| Annotation | This study explored older people's ideas about what a quality home care service should look like and how their views about this can be regularly heard. The researchers saw 143 older people - living in Manchester - in focus groups or their own homes. Older people valued home care services highly and had clear views about what characterises quality in these services. The study found that for people over and under the age of 80 they were able to define quality in terms of key attributes which included safe reliable transport; better health care services; provision of company as part of a service; culturally specific services; greater user involvement in shaping services and more support within the home to maintain independence. A full report is available: "Quality at home for older people: involving service users in defining home care specifications". (KJ). |
| Accession Number | CPA-010607204 P |
| Classmark | N: 59: WYC: 583: 83E |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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