Centre for Policy on Ageing
 

 

Piloting choice and control for older people
 — an evaluation
Author(s)Heather Clark, Jan Spafford
Corporate AuthorJoseph Rowntree Foundation - JRF
PublisherPolicy Press, York, 2001
Pages82 pp (Community care into practice series)
SourceMarston Book Services, PO Box 269, Abingdon, Oxon OX14 4YN.
KeywordsServices ; Community care ; Social security benefits ; Consumer choice ; Pilot ; Evaluation ; Portsmouth.
AnnotationNew regulations, which came into force in February 2000, have empowered local authorities in England to extend the scope of the Community Care (Direct Payments) Act 1996 to older people. This report is based on interviews with older users and care managers involved in a pilot scheme which aimed to find new ways of delivering services to older people, giving them greater choice and control. The report examines issues around empowering informal carers, and looks and older people's perceptions of the pilot scheme and definitions of quality services. It also considers issues specific to black and minority ethnic older people, whose take-up of services tends to be low. It offers suggestions for positive change in provider organisations and the culture of care management, and draws out broader lessons for service delivery and those applicable to the introduction of Direct Payments for older people. (RH/KJ).
Accession NumberCPA-010523207 B
ClassmarkI: PA: JH: WYC: 4UC: 4C: 8HL

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