Centre for Policy on Ageing
 

 

Effective communication and counseling with older adults
Author(s)Jeffrey A Giordano
Journal titleInternational Journal of Aging and Human Development, vol 51, no 4, 2000
Pagespp 315-324
KeywordsAdvisory services [elderly] ; Communication skills.
AnnotationAge-sensitive communication skills must be developed to achieve greater effectiveness in assisting older adults. These skills should be guided by research findings on the development changes related to normal aging. A listening-responding technique is presented outlining six principles that can be applied in a wide variety of situations. These principles are governed by the intention to preserve self-esteem and to clarify older clients' needs. By using this approach with the older adult, the practitioner will achieve an effective communication process that generates accurate information, supports self-determination, and achieves a therapeutic process. (KJ/RH).
Accession NumberCPA-010403221 A
ClassmarkIT: UO

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