Centre for Policy on Ageing



Case management decision making — goal transformation through discretion and client interpretation
Author(s)	Kirsten N Corazzini
Journal title	Home Health Care Services Quarterly, vol 18, no 3, 2000
Pages	pp 81-96
Source	http://www.tandfonline.com
Keywords	Domiciliary services ; Case work ; Management [care] ; United States of America.
Annotation	This study examines the decision-making strategies employed by case managers in a state-funded home care programme. Specifically, it applies Lipsky's (1980) theory of street-level bureaucracy to gerontological research on case management decision making in an effort to demonstrate the presence of case management discretion, and the impact of that discretion on home care implementation. Drawing upon individual interviews and focus group interviews, results suggest the applicability of the proposed framework, and indicate the need for policy planners to identify factors for case manager discretion that result in undesirable home care goal transformation. (KJ/RH).
Accession Number	CPA-010214218 A
Classmark	N: IGA: QA: 7T
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...from the Ageinfo database published by Centre for Policy on Ageing.