Centre for Policy on Ageing
 

 
Client satisfaction with community-based services in a pilot cost share-service coordination program
Author(s)Mary Bear, Margaret Sauer
Journal titleJournal of Applied Gerontology, vol 19, no 2, June 2000
Pagespp 221-238
KeywordsDomiciliary services ; Community care ; Coordination ; Pilot ; Consumer ; Satisfactory ; Social surveys ; United States of America.
AnnotationA telephone survey of 307 clients aimed to measure their satisfaction with community-based services (CBS) in a pilot cost share-service coordination programme. Satisfaction on each of the following measures of CBS were obtained: homemaker, home delivered meals, personal care, transport, and handyman and /or chore services. Gender, income, and level of satisfaction with other CBS were shown to have some influence on satisfaction levels. (RH).
Accession NumberCPA-001108207 A
ClassmarkN: PA: QAJ: 4UC: WY: 5HH: 3F: 7T

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