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Training and educational activities, efficacy, and worry among volunteer ombudsmen in nursing facilities
Author(s)Pat M Keith
Journal titleEducational Gerontology, vol 26, no 3, April-May 2000
Pagespp 249-260
KeywordsVoluntary workers ; Advocacy ; Advisory services [elderly] ; Rights [elderly] ; Training [welfare work] ; Well being ; United States of America.
AnnotationTraining and educational activities for volunteers are thought to benefit both the volunteers and the organisations they serve. Questionnaire data from 754 volunteer ombudsmen in nursing homes (i.e. mediators; mean age, 69) were used to test hypotheses about relationships between initial and in-service training, assessment of initial training, preferences for 8 specific educational training activities, demographic characteristics, efficacy, and worry about performing mediation tasks. A positive assessment of early training, rather than actual training, contributed directly to greater efficacy and less worry. In-service training enhanced efficacy. Most preferences for training and educational activities were not associated with well-being, but when they were, expressed needs were related to less efficacy and more worry. From the practice standpoint, one focus should be on factors that increase feelings of efficacy, a powerful resource for well-being of volunteers and ultimately for those whom they serve. (RH).
Accession NumberCPA-001017205 A
ClassmarkQV: IQ: IT: IKR: QW: D:F:5HH: 7T

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