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Centre for Policy on Ageing | |
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Care assistants overlooked?
— a cross-national study of care home staff in England and Germany | | Author(s) | Ingrid Eyers |
| Journal title | Quality in Ageing - Policy, practice and research, vol 1, no 1, September 2000 |
| Pages | pp 15-26 |
| Keywords | Care home staff ; Training [welfare work] ; Cross national surveys ; South East England ; Germany. |
| Annotation | Within the context of residential care settings in England and Germany, little consideration is given to the role of care assistants. Policies that determine staffing levels in both countries have resulted in care assistants making a considerable contribution towards the "hands-on" care of dependent, older people. However, these policies overlook the need to encourage and support care assistants in developing the skills required to provide effective, efficient care. The findings are presented of a small-scale qualitative survey conducted in residential care settings in south-east England and northern Germany. The study establishes the connection between the nature of "emotional labour" and the need to provide suitable training to care assistants, thereby influencing the quality of care provided. At present, training in both countries is focused on qualified staff. Overlooking care assistants and their contribution towards care could be detrimental to the quality of care provided to older people in both England and Germany. (RH). |
| Accession Number | CPA-000925202 A |
| Classmark | QRM: QW: 3K: 82Z: 767 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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