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In or out? Financial exclusion
 — a literature and research review
Author(s)Elaine Kempson, Claire Whyley, John Caskey
Corporate AuthorFinancial Services Authority (FSA)
PublisherFinancial Services Authority, London, 2000
Pages100 pp (Consumer research 3)
SourceFinancial Services Authority, 25 The North Colonnade, Canary Wharf, London E14 5HS.
KeywordsEconomic status [elderly] ; Financial services [older people] ; Poverty ; Isolation ; Literature reviews ; Research Reviews.
AnnotationFinancial exclusion has become an increasingly important aspect of the social exclusion debate; and discussion has focused predominantly on issues of geographical access to services and to banking outlets in particular. Three related factors have been identified: a sharp reduction in financial retail outlets in poorer communities; bank and building society branch closures, with remaining branches concentrated in town and city centres; and problems of physical access exacerbated by lack of reliable, affordable transport. This review aims to produce an overview of the extent, nature and causes of financial exclusion, and to identify ways in which to tackle it. The review looks at who is affected by financial exclusion and why, including those with no savings or inadequate pension provision; the barriers to inclusion, e.g. lack of appropriate products; and the consequences of being on the margins of financial services. A range of solutions are identified, e.g. community banks, not-for-profit organisations; and the need for monitoring, to see how far financial inclusion is achieved, and what other steps need to be taken to widen access to financial services. (RH).
Accession NumberCPA-000721201 B
ClassmarkF:W: J: W6: TP: 64A: 3A:6KC

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