Centre for Policy on Ageing
 

 

"Listening to people" - consultation on the reform of social services complaints procedures
Corporate AuthorDepartment of Health - DoH
PublisherDepartment of Health, London, June 2000
Pagesunnumbered (Local authority social services letter, LASSL (2000)7
SourceDH Store, PO Box 777, London SE1 6XH.
KeywordsCirculars ; Department of Health [legislation and circulars] ; Local Authority Social Services Letters ; Complaints [services] ; Social Services Departments.
AnnotationThis letter is issued in conjunction with a consultation document, "Listening to People", which seeks views on proposals to amend the complaints procedures operating under the Children Act 1989 and the NHS and Community Care Act 1990. The aim of the consultation is to improve the present framework for dealing with complaints, rather than start afresh with proposals for a new system. (KJ/RH)
Accession NumberCPA-000719201 C
Classmark6I: VK9: LASSL (2000)7: QLV: PF *

Data © Centre for Policy on Ageing

...from the Ageinfo database published by Centre for Policy on Ageing.
 

CPA home >> Ageinfo Database >> Queries to: webmaster@cpa.org.uk