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Centre for Policy on Ageing | |
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Charging with care
— how councils charge for home care | | Author(s) | Michael Carpenter |
| Corporate Author | Audit Commission |
| Publisher | Audit Commission, London, May 2000 |
| Pages | 82 pp (Promoting independence 3) |
| Source | Audit Commission Publications, Bookpoint Ltd, 39 Milton Park, Abingdon, Oxon OX14 4TD. |
| Keywords | Domiciliary services ; Local Authority ; Charges ; Management [care] ; Evaluation. |
| Annotation | Home care is an essential care service that improves people's quality of life and promotes independence. Since the introduction of community care, there has been concern about the wide variations in charges by local authorities to users of home care services. This report follows up on issues raised in the Audit Commission's 1997 report "The coming of age", and is the second in a series looking at the role of Commission audited bodies in supporting independence of older people. It looks at why councils charge and their charging practices. While some councils perform well, there are others which are not sensitive to users' needs and cause unnecessary anxiety and confusion. The report recommends action at local and national levels. Clear national guidance on charges will protect the most vulnerable users of home care and enable councils to use charges to develop services and improve access: reference is made to "best value" reviews. (RH). |
| Accession Number | CPA-000629201 B |
| Classmark | N: PE: QEJ: QA: 4C |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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