|
Centre for Policy on Ageing | |
 | |
|
Whose choice? How users, carers and care managers see the assessment and care management system | Author(s) | Ruth Young, Brian Hardy, Gerald Wistow |
Corporate Author | Nuffield Institute for Health, University of Leeds; Personal Social Services Research Unit - PSSRU, London School of Economics and Political Science |
Journal title | Evidence, briefing paper 4, July 1999 |
Pages | 4 pp |
Source | J.Prudhoe@leeds.ac.uk |
Keywords | Domiciliary services ; Care homes ; Nursing homes ; Management [care] ; Usage [services] ; Evaluation. |
Annotation | The study focused on local authority funded users of residential and domiciliary care aged 65 or over in a sample of four local authorities. It explores how far recent changes in community care have broadened choices available to users and carers in the important areas of defining needs, and selecting and controlling services. The study did not find one user or carer who felt empowered by assessment and care management. Users and carers felt they had very little sense of control over the decision-making process concerning which of their needs was to be met and how. Even so, users and carers were generally satisfied with the care they received, and by the way in which it was planned and managed. (RH). |
Accession Number | CPA-000605205 B |
Classmark | N: KW: LHB: QA: QLD: 4C |
Data © Centre for Policy on Ageing |
|
...from the Ageinfo database published by Centre for Policy on Ageing. |
| |
|