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Centre for Policy on Ageing | |
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| Negotiating worker-client relationships: a necessary step to providing home health care | | Author(s) | Kathleen W Piercy, Dorothy N Woolley |
| Journal title | Home Health Care Services Quarterly, vol 18, no 1, 1999 |
| Pages | 1-24 |
| Source | http://www.tandfonline.com |
| Keywords | Domiciliary services ; Care support workers ; Quality ; United States of America. |
| Annotation | A qualitative study was conducted to investigate definitions of quality home health care and how good quality care was achieved from consumer and provider perspectives. Using semi-structured interviews, members of sixteen families and their home health aides described the skills required for good quality care. While able performance of essential tasks was considered part of quality care, relational skills of home health aides were crucial to good quality care. Relationships were negotiated between worker and client that were characterised as close and preserving of client autonomy. When such relationships were achieved, workers were frequently described as insiders in client families. Implications for recruitment and training of home health aides and for measuring quality care in home health are discussed. (AKM). |
| Accession Number | CPA-000519401 A |
| Classmark | N: QRS: 59: 7T |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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