Centre for Policy on Ageing
 

 
Better informed consumers
 — assessing the implications for consumer education of research by BMRB
Corporate AuthorFinancial Services Authority (FSA); BMRB International Ltd
PublisherFinancial Services Authority, London, 2000
Pages84 pp (Consumer research 1)
SourceFinancial Services Authority, 25 The North Colonnade, Canary Wharf, London E14 5HS.
KeywordsFinance ; Consumer ; Information services ; Adult Education ; Methodology.
AnnotationOne of main policy objectives of the Financial Services Agency (FSA) is the provision of impartial information and advice to enable consumers to plan their finances and to make informed choices. To inform its consumer education work, the FSA commissioned BMRB to undertake a quantitative survey of more than 1,000 financial decision-makers, and qualitative research with ethnic minorities and people with a disability. This report outlines findings on identifying information needs, on getting information and advice, on the FSA as an information provider, and on the research methods used. (RH).
Accession NumberCPA-000517206 B
ClassmarkWN: WY: UV: GP: 3D

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