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Interpreting the meaning of ombudsman data across states
 — the critical analyst-practitioner link
Author(s)Ruth Huber, Kevin Borders, F Ellen Netting
Journal titleJournal of Applied Gerontology, vol 19, no 1, March 2000
Pagespp 3-22
KeywordsComplaints [services] ; Advocacy ; Nursing homes ; Interpretation ; United States of America.
AnnotationThe authors report data from four US states that have computerised their long-term care ombudsman databases, to explore differences in their interpretation of the data. The link is considered between those who collect and report data and those who analyse and interpret these data. (RH).
Accession NumberCPA-000418401 A
ClassmarkQLV: IQ: LHB: 4CC: 7T

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