Centre for Policy on Ageing



Staff service and volunteer staff service models for public guardianship and "alternatives" services — who is served and with what outcomes?
Author(s)	Pamela B Teaster, Winsor C Schmidt, Hillel Abramson
Journal title	Journal of Ethics, Law, and Aging, vol 5, no 2, Fall/Winter 1999
Pages	pp 131-152
Keywords	Court of protection ; Personnel ; Voluntary workers ; Consumer ; United States of America.
Annotation	The tension between the need of some incapacitated older adults for public guardianship and "alternative" services, and the extent to which paid staff or volunteers meet that need are examined. Data were gathered at the beginning and end of a 1-year period from client assessment instruments, client care plans, and work activity logs for 28 clients from the staff model, and 16 clients from the volunteer model. The volunteer model provided similar or higher-quality guardian service, with similar or better client planning and accountability, with no worse than comparable maintenance of client functioning, with more direct client contact hours per client, and at a lower cost than the staff model. Implications for public guardianship and avoiding a conflict of interest when using volunteers are discussed. (RH).
Accession Number	CPA-000413212 A
Classmark	JVC: QM: QV: WY: 7T
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...from the Ageinfo database published by Centre for Policy on Ageing.