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Centre for Policy on Ageing | |
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The views of people aged 50+ towards public service
— research conducted for the Service First Unit | | Corporate Author | MORI; People's Panel, Service First Unit, Cabinet Office |
| Publisher | Cabinet Office, London, 2000 |
| Pages | 87 pp |
| Source | People's Panel website at MORI website (3 separate reports to download) http://www.ipsos-mori.com/polls/1999/panel99b.shtm. |
| Keywords | Young elderly ; Attitude ; Services ; Middle aged ; Consumer ; Public opinion. |
| Annotation | The main findings from the People's Panel Research, conducted by MORI on behalf of the Service First Unit at the Cabinet Office. The purpose of the analysis was to look at attitudes of people aged 50 and over towards public services. The report is divided into eight sections, each looking at a key issue for Government's relationship with older people: public service generally, health, housing, transport, community involvement, one stop shops, and electronic government. Expectations of public services in the 50+ age group vary considerably. While many have low expectations, an unwillingness to criticise, and higher levels of satisfaction, these factors should not lead to the conclusion that the age group does not have particular needs and concerns. If public services are to improve, it is vital that older people (especially the socially disadvantaged) are encouraged to raise their expectations. (RH). |
| Accession Number | CPA-000329201 B |
| Classmark | BBA: DP: I: SE: WY: U5 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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