Centre for Policy on Ageing
 

 

Seeking residents' views in homes for older people
 — a user's perspective on an approach
Author(s)Steven Walkerden, Tina Campbell
Journal titleManaging Community Care, vol 7, issue 5, October 1999
Pagespp 35-37
KeywordsResidents [care homes] ; Care homes ; Consumer ; Australia.
AnnotationThe experiences of a major provider of residential care for older people in Australia in ascertaining the views of residents is described in this short article. It discusses resource implications, outlines benefits, and recommends the use of a specific approach which provides a practical demonstration of a commitment to quality care. (RH).
Accession NumberCPA-000118217 A
ClassmarkKX: KW: WY: 7YA

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