Centre for Policy on Ageing



Better care, higher standards: a charter for long term care
Corporate Author	Department of Health - DoH; Department of the Environment, Transport and Regions - DETR
Publisher	Department of Health, London, 1999
Pages	22 pp
Source	Department of Health, PO Box 777, London SE1 6XH. (Also available in Gujurati, Punjabi, Urdu, Bengali, Greek, Turkish, Chinese and Polish; also Braille or audio tape.)
Keywords	Services ; Rights [elderly] ; Standards of provision.
Annotation	This national charter tells anyone who needs care or support over the long term where they can expect local housing, health and social services to set standards for the services they provide and what to do if these expectations are not met. It includes standards and goals in six main areas to be set out in local charters: helping users and carers to find out about services; understanding and responding to the needs of carers and users; finding a suitable place to live; helping people to stay independent; getting the right health care; and helping carers to care. Also included is a list of national helplines. (RH).
Accession Number	CPA-000112002 P
Classmark	I: IKR: 583 *
Data © Centre for Policy on Ageing

...from the Ageinfo database published by Centre for Policy on Ageing.