| Single Assessment Process - training materials strategies The following listing is subject to ongoing review and revision... Bedfordshire and Luton (Bedfordshire County Council; Luton Borough Council) [Luton Borough Council - various powerpoint presentation frames] (2003) Single frame powerpoints of Luton SAP's training programme which follows the same system as for Bedfordshire County Council but with local variations to meet specific needs. Contact Details: Sue Bird, Operational Lead on SAP, Luton Borough Council, Housing and Social Services Dept, Community Care Duty Team, Clemitson House, 14 Upper George Street, Luton LU1 2RP Tel: +44 (0)1582 470900 Sue Bird +44 (0) 1582 547659/547660 (switchboard) | Fax: E–mail: BirdS@luton.gov.uk | Web links: http://www.bedfordshire.gov.uk/Bedfordshire/staticpages.nsf/Web/staticpages/nsocialserv_sing | Target group: LA | Type / Format: powerpoint; strategy Availability / Price: upon request | ISBN/ISSN: Notes: Bedfordshire and Luton (Bedfordshire County Council, Luton Borough Council) Single Assessment Process guidance leaflet (DRAFT) (2003) 3 pages of proposed Luton BC SAP guidance leaflet for client group. Includes 'What is SAP' and 'What is a Personal Held Record'. View leaflet Contact Details: Sue Bird, Operational Lead on SAP, Luton Borough Council, Housing and Social Services Dept, Community Care Duty Team, Clemitson House, 14 Upper George Street, Luton LU1 2RP Tel: +44 (0)1582 470900 Sue Bird +44 (0) 1582 547659/547660 (switchboard) | Fax: E–mail: BirdS@luton.gov.uk | Web links: http://www.bedfordshire.gov.uk/Bedfordshire/staticpages.nsf/Web/staticpages/nsocialserv_sing | Target group: practitioners; client group | Type / Format: protocol; guidance; strategy; publicity materials Availability / Price: upon request | ISBN/ISSN: Notes: Borough of Telford and Wrekin, The National Service Framework for Older People, Standard 2: Person Centred Care, proposes that the Single Assessment Process means "far less duplication and worry" for the older person, is this reflected in practice? [summary report] [author: Kim Baker] (September 2004) This summary report is of a study conducted as part of an MA at Keele University; it is in two stages. Stage one consists of a literature review that raises issues concerning the implementation of SAP using evidence from previous research on assessments for older people. (The literature review does not accompany this summary but is available in the full report from the author). Stage two consists of a research project which involved interviewing older people; exploring the experience of older people assessed using the new process and collating views from professionals via a questionnaire. The Table of Contents are: Abstract Introduction 1.1 The policy context 1.2 The setting : Telford and Wrekin 1.3 The implementation of SAP in Telford and Wrekin Research Findings 2.1 A person centred approach? 2.2 Duplication 2.3 A need for time 2.4 The need to talk 2.5 The need for support 2.6 Summary 3.3 Practice and policy implications View research report Contact Details: Kim Baker, SAP Project Manager, Darby House, Lawn Central, Telford TF3 4JA Tel: +44 (0)1952 202846 +44 (0)1952 202820 (messages) | Fax: E–mail: kim.baker@telford.gov.uk | Web links: | Target group: LA/HA | Type / Format: guidance; strategy Availability / Price: pdf | ISBN/ISSN: Notes: Central Cheshire PCT Single Assessment Process Milestone: April 2004 (2002) 21 frames for a basic level of training in SAP awareness-raising, with accompanying material. Details of a day's training workshop. Glossary. Case studies. A-Z list of abbreviations (and mnemonics). Site implementation schedule. View documents: presentation | glossary | abbreviations guide - introduction | abbreviations guide | case study 1 | case study 2 | person centred care | training plan | posters | welcome letter Contact Details: Ms Chris Douglas, SAP Lead, Central Cheshire PCT HQ, Barony Road, Nantwich, Cheshire CW5 5QU Tel: +44 (0)1270 415364 (DH direct) +44 (0)1270 415484 (CD direct) | Fax: E–mail: chris.douglas@ccpct.nhs.uk | Dennis.Harthern@ccpct.nhs.uk Web links: http://www.ccpct.nhs.uk | Target group: PCT | Type / Format: powerpoint; glossary; case study; strategy Availability / Price: upon request | ISBN/ISSN: Notes: Dennis Harthern is the Learning & Development Officer, at HR & Learning, Central Cheshire PCT. Cheshire and Merseyside Teaching PCT Collaborative Enhancing patient assessment in the Single Assessment Process [authors: Celia Sinnott, Liz Copley, Lisa Ellis] (September 2005) Cheshire and Merseyside Teaching PCT Collaborative (CMTPCT) was commissioned to review what was happening with the Single Assessment Process (SAP) across Cheshire and Merseyside, and to design an educational framework to enhance the process of person-centred assessment at multidisciplinary and multi-agency level. The findings of the review highlight key themes including: cultural change; team working; assessment skills; joint or partnership working; roles and responsibilities; involvement of service users and carers; legal requirements; Caldicott; data protection; and confidentiality. This report (72 pp) by CMTPCT Education Facilitators focuses on developing and enhancing SAP competency, addressing inconsistencies found across the region. Local and national sources were used for gathering information, amongst which the Centre for Policy on Ageing's SAP training database and discussion forum are acknowledged. The report suggests course programmes and examples of teaching and learning strategies and training resources for enhanced assessment. Appendices summarise progress with training, continued training needs and inter-agency responsibilities in each locality.The information supplied has been taken from reports during 2004 by: David Walker, Co Chair SAP Sub Group, Warrington; Helen Smith and Janet Dunn, Halton; Claire Moss, Knowsley and Linda Thorley, St Helens SSD/PCT; and Terry Sullivan, Wirral Social Services. Contact Details: Tel: | Fax: E–mail: | Web links: http://www.cmtpct.nhs.uk/documents/SAP/SAPfinalDocument.doc | Target group: Health and social care professionals | Type / Format: policy; strategy Availability / Price: | ISBN/ISSN: Notes: City and Hackney NHS Teaching PCT; Homerton University Hospital NHS Trust Single Assessment Process for MAPSS Project (version 3.3) (2003) Documentation relating to a mapping exercise undertaken by London Borough Hackney authorities and in conjunction with Information for Social Care, DH project. view document Contact Details: Eve Oldham, SAP Project Manager St Leonard’s Hospital, Nuttall Street, London N1 5LZ Tel: 020 7301 3000 (switch) 020 7683 4121 (direct) | Fax: E–mail: | Web links: | Target group: HA/LA/PCT | Type / Format: process map; strategy Availability / Price: | ISBN/ISSN: - Notes: Other contacts: Natasha Cooper (Manager of the LBH Access Service and Chair of the SAP Steering Group). Tel: 020 8356.5610 e-mail: natasha.cooper@hackney.gov.uk City and Hackney NHS Teaching PCT; Homerton University Hospital NHS Trust Single Assessment Process training programme February - March 2004 Outline of training programme for SAP. A 2.5 hour session which introduces SAP to staff to prepare for implementation. Contact Details: Eve Oldham, SAP Lead St Leonard’s Hospital, Nuttall Street, London N1 5LZ Tel: 020 7301 3000 (switch) 020 7683 4121 (direct) | Fax: E–mail: | Web links: | Target group: PCT | Type / Format: strategy Availability / Price: | ISBN/ISSN: - Notes: Other contacts: Natasha Cooper (Manager of the LBH Access Service and Chair of the SAP Steering Group). Tel: 020 8356.5610 e-mail: natasha.cooper@hackney.gov.uk Cumbria and Lancashire Strategic Health Authority, Workforce Directorate A strategy for joint staff development [author: Celia Granell] (9 July 2003) Cumbria and Lancashire SHA Workforce Directorate's Single Assessment Education, Training and Development Group has compiled this strategy (4 pp). The strategy forms the over-arching framework, which will support the delivery of an education and trainng plan, together with the formulation of tools to meet the needs of education delivery, the target education group and local priorities. View strategy. Contact Details: Celia Granell, Clinical Development Manager for Older People and Primary Care, Workforce Directorate, Cumbria and Lancashire Strategic Health Authority , Preston Business Centre, Watling Street Road, Fulwood, Preston PR2 8DY. Tel: +44 (0)1772 645701 +44 (0)1772 645700 (switch) | Fax: +44 (0)1772 401007 E–mail: celia.granell@clha.nhs.uk | Web links: | Target group: SAP trainers | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: Cumbria and Lancashire Strategic Health Authority, Workforce Directorate Single assessment locality training plan template [author: Rachael Rogers] (2004) This template (5 pp) outlines: the national and local contexts for Single Assessment; local objectives; and training objectives for everyone from service users and carers to senior managers; The main section, training content and delivery, emphasises the requirement for staff to work across professional and organisational boundaries, to re-evluatte their roles, and increase integrated working. The roles and responsibilities of everyone from the older person/carer to the project manager are stated. A last short section covers evaluation. View template. Contact Details: Celia Granell, Clinical Development Manager for Older People and Primary Care, Workforce Directorate, Cumbria and Lancashire Strategic Health Authority , Preston Business Centre, Watling Street Road, Fulwood, Preston PR2 8DY. Tel: +44 (0)1772 645701 +44 (0)1772 645700 (switch) | Fax: +44 (0)1772 401007 E–mail: celia.granell@clha.nhs.uk | Web links: | Target group: SAP trainers | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: Rachael Rogers compiled training materials such as this, while on a 12-month secondment as Single Assessment Training Co-ordinator with Cumbria and Lancashire Strategic Health Authority's Workforce Directorate. Darlington Social Services Department Single Assessment Process local partnership policy document 2005 April 2005 This document provides a comprehensive overview of the implementation of SAP in Darlington including an Introduction, Policy Statement, Scope, Aims, Values, Definitions, Responsibilities, the Implementation Process , Support, Monitoring and Review and Referenced Documents/Websites The document includes a number of appendices covering Key Implication for Older People, Social Workers, Nurses, Therapists, General Practitioners, Geriatricians & Old Age Psychiatrists as well as Key Attributes of the Single Assessment Process; Shared Values of the Single Assessment Process and a SAP Glossary of Terms. View document Contact Details: Lynn Walker, Social Services SAP lead, Darlington Social Services Department, Central House, Gladstone Street, Darlington, DL3 6JX Tel: +44 (0)1325 346258 | Fax: E–mail: lynn.walker@darlington.gov.uk | win.suggett@darlingtonpct.nhs.uk Web links: http://gold.darlington.org.uk/Default.htm | Target group: LA | Type / Format: Strategy; Plan; Report; Protocol Availability / Price: | ISBN/ISSN: Notes: Other contact: Win Suggett is SAP Lead, Darlington PCT, tel 01325 746237 See also Good Practice listing. Department of Health A new ambition for old age next steps in implementing the National Service Framework for Older People; a report from Professor Ian Philp, Director for Older People, Department of Health (20 April 2006) This report (24 pp) by the Director for Older People, Department of Health describes progress to date with the government's ten-year National Service Framework (NSF) for Older People, and sets out the priorities for the second phase. Ten programmes are introduced under three themes: Dignity in care; Joined-up care; and Healthy ageing. Programme 8 - Care records (p14) - covers implementation of the Single Assessment Process (SAP). This section of the report notes that there has been extensive engagement of health and social care practitioners and managers who have agreed local solutions to meeting SAP requirements. It refers to the White Paper, "Our health, our care, our say" (Cm 6737; TSO, 2006), which states that a Common Assessment Framework will be developed as a needs assessment for all adults with long-term conditions. Its aims are: to simplify and extend the SAP approach to all adults with long-term conditions; to fit SAP implementation into the wider work across local and national government in developing personalised and integrated record systems; and to ensure that comprehensive assessment is undertaken prior to long-term or residential nursing home care. It is likely, though, that SAP leads will prefer to use the related Resource document, which includes the text of this report, augmented, and with Appendices and Annexes Contact Details: DH Publications Orderline, PO Box 777, London SE1 6XH. Tel: 0870 155 54 55 | Fax: 01623 724524 E–mail: dh@prolog.uk.com | Web links: http://www.dh.gov.uk/assetRoot/04/13/39/47/04133947.pdf | Target group: SAP leads | Type / Format: policy; strategy Availability / Price: As download, or as printed item, FOC, quoting Ref 274287, from the above address | ISBN/ISSN: Notes: Other contact: Prof Ian Philp's Office, Department of Health, Richmond House, 79 Whitehall, London SW1A 2NL. Tel 020 7210 5916 Department of Health A new ambition for old age next steps in implementing the National Service Framework for Older People: resource document [author: Ian Philp] (20 April 2006) This resource document (62 pp) from Professor Ian Philp, National Director for Older People, Department of Health sets out the priorities for the next phase of reform under three themes: Dignity in Care, Joined-Up Care and Healthy Ageing. It consists of ten programmes driven nationally and covers the second half of the 10 year National Service Framework for Older People. Programme 8 - Care records (p17) - covers implementation of the Single Assessment Process (SAP). It notes that there has been extensive engagement of health and social care practitioners and managers who have agreed local solutions to meeting SAP requirements. It refers to the White Paper, "Our health, our care, our say" (Cm 6737; TSO, 2006), which states that a Common Assessment Framework will be developed as a needs assessment for all adults with long-term conditions. Its aims are: to simplify and extend the SAP approach to all adults with long-term conditions; to fit SAP implementation into the wider work across local and national government in developing personalised and integrated record systems; and to ensure that comprehensive assessment is undertaken prior to long-term or residential nursing home care. This document includes the text of the related report (same title, 24 pp), augmented, and with Appendices and Annexes. It outlines the contents of previous reports relating to the NSF; and refers to examples of work on implementing the NSF in some localities. Contact Details: DH Publications Orderline, PO Box 777, London SE1 6XH. Tel: 0870 155 54 55 | Fax: 01623 724524 E–mail: dh@prolog.uk.com | Web links: http://www.dh.gov.uk/assetRoot/04/13/39/91/04133991.pdf | Target group: SAP leads | Type / Format: policy; strategy; guidance Availability / Price: As download, or as printed item, FOC, quoting Gateway Ref 5601, from the above address. | ISBN/ISSN: Notes: Other contact: Prof Ian Philp's Office, Department of Health, Room 155, Richmond House, 79 Whitehall, London SW1A 2NL. Tel 020 7210 5916 Devon County Council Social Services Mission statement, the Devon, Torbay and Plymouth Single Assessment Process (2003) Mission statement (1 page), used across the PCTs, NHS Trusts and SSDs across Devon. Contact Details: Mike Brooks - SAP Programme Manager, Devon County Council, County Hall, Topsham Road , Exeter EX2 4QD Tel: +44 (0)1392 205205 (switch) +44 (0)1392 687141 (direct brooks and brewer) | Fax: E–mail: michael.brooks@exeter-pct.nhs.uk | wendy.brewer@exeter-pct.nhs.uk Web links: http://www.swdhis.nhs.uk:8080/SAP | http://www.devon.gov.uk/socserve/sap/ Target group: PCT/SSD staff | Type / Format: mission statement; strategy Availability / Price: | ISBN/ISSN: Notes: (Website password on application) Other contact: Wendy Brewer, SAP Project Manager. Devon County Council Social Services Single Assessment Process: SAP framework, Devon Single Assessment Project Draft 1.0, Ref SAP/DEL/016 [author: Mike Brooks] (24 November 2003) Download document (5 pp) The purpose of this document is to define the organisational, process, cultural and skill framework that local implementation teams must have in place prior to implementing the SAP. Contact Details: Mike Brooks - SAP Programme Manager, Devon County Council, County Hall, Topsham Road, Exeter EX2 4QD Tel: +44 (0)1392 205205 (switch) +44 (0)1392 687141 (direct brooks and brewer) | Fax: E–mail: michael.brooks@exeter-pct.nhs.uk | wendy.brewer@exeter-pct.nhs.uk Web links: http://www.swdhis.nhs.uk:8080/SAP | http://www.devon.gov.uk/socserve/sap/ Target group: | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: (Website password on application) Other contact: Wendy Brewer, SAP Project Manager. Devon County Council Social Services Single Assessment Process: SAP policy, Devon Single Assessment Project Draft 1.0, Ref SAP/DEL/018 [author: Wendy Brewer] (4 December 2003) Download policy document (7 pp). The purpose of this document is to outline the formal course of action to be taken when implementing the Devon, Plymouth and Torbay Single Assessment Process. Contact Details: Mike Brooks - SAP Programme Manager, Devon County Council, County Hall, Topsham Road, Exeter EX2 4QD Tel: +44 (0)1392 205205 (switch) +44 (0)1392 687141 (direct brooks and brewer) | Fax: E–mail: michael.brooks@exeter-pct.nhs.uk | wendy.brewer@exeter-pct.nhs.uk Web links: http://www.swdhis.nhs.uk:8080/SAP | http://www.devon.gov.uk/socserve/sap/ Target group: | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: (Website password on application) Other contact: Wendy Brewer, SAP Project Manager. IT Perspectives Ltd, Information governance guide This website, managed by IT Perspectives Ltd, builds on work carried out for the North West E-Government Group (NWEGG) that attempted to understand the issues of Information Governance in the context of the SAP. In addition, it provides a valuable resource for those involved in implementing Information Governance in any domain, including Information Sharing and Assessment of children at risk. The website outlines and provides links where appropriate to laws, standards and guidance which are relevant to the topic of Information Governance and information sharing in social services. Contact Details: Heather Heathfield, IT Perspectives Ltd,., Secta Ltd., Parkway House, Palatine Road, Northenden, Manchester M22 4DB. Tel: 0161 902 1100 | Fax: 0161 902 1111 E–mail: info@it-p.co.uk | heather.heathfield@it-p.net Web links: http://www.it-p.net/NWEGG/igov/default.html | http://www.it-p.net Target group: IT; SAP Leads | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: The North West E-Goverment Group NWEGG can be contacted c/o Knowsley Metropolitan Borough Council, Computer Centre, Civic Way, Huyton L36 9GD. tel 0151 443 3384; fax 0151 443 3814; e-mail admin@nwegg.org.uk IT Perspectives Ltd, NWEGG Single Assessment Programme review of approaches to information governance for SAP in the North West; Version 1.0 [author: Heather Heathfield] (5 April 2004) The North West e-Government Group (NWEGG) is a partnership covering all local authorities and many other public sector agencies in the North West region. NWEGG is supporting collaborative projects that will help the 46 councils in the North West make progress on e-government. NWEGG has identified single assessment of older people as an important area of common interest within the theme of crossing organisational boundaries. This report (59 pp - Web Link 1) produced by IT Perspectives describes SAP and discusses implementation issues faced by pilot sites. It introduces the concept of information governance, and outlines the national picture, highlighting some of the general and SAP specific protocols that are available. The report reviews approaches to information governance taken by SAP projects in the North West, and gives summaries of SAP project pilot sites in: Bolton; Cheshire; Formby and Sefton; Rochdale; Salford; St Helens and Knowsley; Stockport; Trafford; West Lancashire; and Wirral. Other pilots are: Cheshire and Merseyside SHA Information Governance Project; and North Mersey Information Governance. View document. Contact Details: Heather Heathfield, IT Perspectives Ltd,, Secta Ltd., Parkway House, Palatine Road, Northenden, Manchester M22 4DB. Tel: 0161 902 1100 | Fax: 0161 902 1111 E–mail: info@it-p.co.uk | heather.heathfield@it-p.net Web links: http://www.nwegg.org.uk/CDStore/documents/SAP-IG-SitesReport-V1.0FINAL.pdf | http://www.it-p.net Target group: IT; SAP Leads | Type / Format: strategy Availability / Price: The item is posted on the NWEGG website (Web Link 1). | ISBN/ISSN: Notes: The North West E-Government Group NWEGG can be contacted c/o Knowsley Metropolitan Borough Council, Computer Centre, Civic Way, Huyton L36 9GD. tel 0151 443 3384; fax 0151 443 3814; e-mail admin@nwegg.org.uk London Older People's Service Development Programme, Social Services Inspectorate, Department of Health London Older People's Service Development Programme handbook Version 9 (January 2003) The London Older People's Service Development Programme was a unique 2-year initiative, bringing together care communities from across London to work in partnership to improve primary health and social care services for older people. This handbook is a a download document; previously available in loose-leaf format. It sets out the Programme's structure and framework. It combines and signposts evidence-based guidance with practical examples drawn from the field. Examples of good practice, references and points for particular attention are denoted. Contact Details: Val Jones, SW London Health Authority, Hartfleld House, 41-47 Hartfield Road, London SW19 3RG, Tel: +44 (0)20 8545 6091 | Fax: E–mail: val.jones@swlha.nhs.uk | Web links: http://www.london.nhs.uk/modernising/olderpeople_developmentprogramme.htm | Target group: | Type / Format: strategy; guidance Availability / Price: Website, as above. | ISBN/ISSN: Notes: NE London SHA North East London education and training strategy to support the implementation of the Single Assessment Process for older people [author: Eleanor Langridge] (January 2004) Sector wide training strategy for the SAP. The local working groups are using this to create Borough based implementation plans. 37 pages. View strategy Contact Details: Jane Winter, Asst. Director, Social Care, Directorate of Regeneration, NE London SHA, Aneurin Bevan House, 81 Commercial Road, London E1 1RD Tel: +44 (0)20 7655 6600 ext 4325 | Fax: +44 (0)20 7655 6675 E–mail: jane.winter@nelwdc.nhs.uk | Web links: | Target group: | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: NE London SHA covers: Barking & Dagenham, Corporation of London, Hackney, Havering, Tower Hamlets, Newham, Redbridge, Waltham Forest. Strategy written by consultancy, Evolution - Professional Learning and Development. Tel: 01903 201012. eleanor@evolutionspld.co.uk North and East Yorkshire and Northern Lincolnshire Workforce Development Confederation How NEYNL WDC is supporting the introduction of E-learning 13 frame powerpoint presentation describing the North and East Yorkshire and Northern Lincolnshire strategy for using e-learning (Blended approach) as a training tool. View presentation Contact Details: Jackie Smith (North Yorkshire) WDC e-Learning Co-ordinator Tel: 07775 993 908 01904 825196 | Fax: E–mail: Jackie.Smith@neynlwdc.nhs.uk | Web links: http://www.neynlwdc.nhs.uk/WorkforceDevelopment | Target group: | Type / Format: powerpoint; strategy Availability / Price: | ISBN/ISSN: Notes: Other contacts: Caroline Smith, Carole Sheard, Angie Clarke, Keith Ollerton, Eve Mryka (see presentation slides 12 and 13 for details. North West Electronic Government Group (NWEGG) IM&T baseline review of single assessment final version 1.0 [author: Portico Consulting] (4 July 2003) This is one of several items relating to the single assessment process (SAP) on the North West Electronic Government Group (NWEGG) website. NWEGG commissioned this report of the findings of a baseline review of IM&T(information management and technology) support for single assessment of older people across the three strategic health authorities in the North West (Merseyside & Cheshire, Greater Manchester, and Lancashire & Cumbria). The project was prompted by the April 2004 deadline set for the National Service Framework for Older People (NSF) for implementing single assessment. The review was carried out between March and May 2003 using structured telephone interviews (Appendix B) with more than 60 SAP and IM&T leads and the SHA workshops. The report identifies IM&T requirements for SAP; assesses the situation against these requirements; and recommends actions to making progress The mid-2003 situation across the North West for implementing SAP is summarised under the following headings: organisation and development; applications; infrastructure; information governance; and person and service referencing. The report also notes pilots elsewhere: discussions were held with Newcastle, Cambridge, North & North East Lincolnshire, and Kingston. View document Contact Details: Tel: | Fax: E–mail: admin@nwegg.org.uk | Web links: http://www.nwegg.org.uk/ | Target group: IT and SAP Leads | Type / Format: strategy Availability / Price: Web link 1 | ISBN/ISSN: Notes: Northumberland, Tyne and Wear Strategic Health Authority Northumberland, Tyne & Wear training and development plan Single Assessment/ care coordination older people SAP Northumberland Tyne & Wear SHA Training Group; Brenda Stenhouse (chair) Regional training and development strategy. It outlines the scope, key objectives, delivery methods , target areas, partnership arrangements, and programme content . The plan has been produced in partnership with the Northern England NHS Workforce Development Confederation and the Northumberland NHS Care Trust. view plan. Contact Details: Brenda Stenhouse, Single Assessment Programme Manager, Northumberland Care Trust, Social Care Directorate. County Hall. Morpeth NE61 2EF. Tel: +44 (0)1670 533886 (BS) | Fax: +44 (0)1670 533803 E–mail: brenda.stenhouse@northumberlandcaretrust.nhs.uk | Web links: http://www.northumberlandcaretrust.nhs.uk | Target group: Trainers | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: Stockport Social Services / Stockport Primary Care Trust [Stockport SAP - Report to Local Implementation Team] (undated) 3 pages. Provides outline for staff training by use of 3 core modules and 9 optional modules developed by external consultants who provide a bespoke training programme. View report Contact Details: Jude Wells, SAP Manager, Stockport PCT, Regent House, Heaton Lane, Stockport, Cheshire SK4 1BS Tel: 0161 426 5561 (JW) 0161 426 5000 (switch) | Fax: E–mail: jude.wells@stockport-pct.nhs.uk | Web links: http://www.stockporthealth.nwest.nhs.uk/sitev1/pages/startpage.asp | Target group: LA/HA | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: Warwickshire County Council (as supplied by West Midlands South Strategic Health Authority) Warwickshire Single Assessment Process: workforce development program written by Jane Blackhall (SAP Project Manager) with consultation with SAP training leads. (Draft 4) [author: Jane Blackhall] (December 2003). The Warwickshire Single Assessment Process aims to: provide person centred care; ensure that practitioners work together in a co-ordinated manner to meet the needs of the older person; ensure that assessment information is shared effectively within and between agencies, and that information is not replicated; actively involve the older person in the assessment process and gain consent to share information between organisations; and ensure that the assessment is proportionate to the level of need. This document (18 pp) provides information on funding and costings for the program (including a comparison of internal and external provision of trainiing). Possible risks are identified. The content of courses and workshops is defined for the six levels of training: SAP awareness; Contact Assessment training; Overview assessment training; Specialist Assessment training; management training; and pre-implementation and post implementation support. Contact Details: Sandra Hudson, Programme Lead, Services for Older People, West Midlands South Strategic Health Authority, Osprey House, Albert Street, Prospect Hill, Redditch B97 4DE. Tel: 01527 587536 (Sandra Hudson) | Fax: E–mail: sandra.hudson@wmsha.nhs.uk | Web links: http://www.wmssha.nhs.uk | Target group: All staff | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: West Midlands Region SAP Implementation Group (as supplied by West Midlands South Strategic Health Authority) West Midlands Region SAP Implementation Group interpretation of the April 2004 milestones (13 December 2003) SAP Leads from both health and social services departments in the West Midlands region have been meeting with the aim of pooling ideas and resources, and exchanging information. This 16pp document has been compiled by a subgroup (including representatives of the 3 SHAs in the region) which looked specifically at the Department of Health April 2004 milestones. The aim is to agree a collective interpretation of what the milestones mean (and based on what evidence), and how best to target work in order to achieve them. Contact Details: Sandra Hudson, Programme Lead, Services for Older People, West Midlands South Strategic Health Authority, Osprey House, Albert Street, Prospect Hill, Redditch B97 4DE. Tel: 01527 587517 (Peter Boileau) 01527 587536 (Sandra Hudson) | Fax: E–mail: sandra.hudson@wmsha.nhs.uk | peter.boileau@wmsha.nhs.uk Web links: http://www.wmssha.nhs.uk | Target group: SAP Leads | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: The following members of the Group are also willing to be approached directly to discuss this document: Marie duQuesnay, Stoke and Staffordshire, Marie.duQuesnay@staffordshire.gov.uk 01785 277089; Val Dickens, Solihull, vdickens@solihull.gov.uk 0121 704 8043; Jonathan Monks, Worcestershire, jmonks2@worcestershire.gov.uk 01905 766963; Sue Williams, West Midlands ADSS, suejwilliams@hotmail.com 01905 796799. West Midlands Regional Single Assessment Process Group The Single Assessment Process and cross boundary working West Midlands SAP Cross Boundary Project sponsored by ADSS West Midlands Older People's Network [and] Department of Health, Health and Social Care Change Agent Team [author: Angela Nicholls] (October 2004) The ADSS West Midlands Regional Single Assessment Process Group commissioned this project in May 2004 with funding from the Department of Health Health and Social Care Change Agent Team, to address issues of consistency and compatibility of working arrangements and information sharing across geographical boundaries with respect to the Single Assessment Process (SAP). The Cross Boundary Project has aimed to support a common approach to SAP, by mapping how SAP has been implemented in the West Midlands, and this report outlines the findings of the mapping exercise. View project document Contact Details: Angela Nicholls Tel: | Fax: E–mail: angelanicholls@wrath98.freeserve.co.uk | suejwilliams@hotmail.com Web links: | Target group: SAP leads | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: Other contact: Sue Williams, Regional Coordinator West Midlands Regional Single Assessment Process Group The Single Assessment Process and cross boundary working: good practice guide [West Midlands SAP Cross Boundary Project] [author: Angela Nicholls] (October 2004) This good practice guide has been produced on behalf of the ADSS West Midlands Regional Single Assessment Process Group. It is based on the findings of the Cross Boundary Project about how the Single Assessment Process (SAP) is being implemented in the West Midlands and the implications for working across geographical boundaries in the region, principles that can be applied beyond the West Midlands region. The guide covers: understanding cross boundary flows; a forum for discussion with neighbouring areas; understanding differences; making local agreements; information sharing agreements; moving towards greater standardisation with neighbouring organisations; adopting agreement on cross boundary working; and moving beyond the documentation. The guide also sets out the elements of a formal Agreement on Cross Boundary Working and Information Sharing. View guide Contact Details: Angela Nicholls Tel: | Fax: E–mail: angelanicholls@wrath98.freeserve.co.uk | suejwilliams@hotmail.com Web links: | Target group: SAP leads | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: Other contact: Sue Williams, Regional Coordinator West Midlands South Strategic Health Authority West Midlands South Strategic Health Authority regional strategy developing the workforce to deliver the Single Assessment Process in older people's services (19 September 2003 This strategy (20 pp) aims to fulfil the Department of Health (DH) Guidance on the single assessment process for older people (Health Service Circular 2002/1, Local Authority Circular LAC 2002/1) for implementing joint workforce development. The strategy should be seen as part of a co-ordinated approach to staff and workforce development that follows from implementation of the NHS Plan and other health and social care policy initiatives, including Local Delivery Plans. Its aim is to enable all staff (including managers) to develop and demonstrate an appropriate level of skills, knowledge and ability relevant to their role within SAP. The document identifies education, training and development needs, to link with competencies such as NVQs, and actions required to implement the training plan. Of the appendices listed, only Appendix 1, Competence framework, is supplied. Contact Details: Sandra Hudson, Programme Lead, Services for Older People, West Midlands South Strategic Health Authority, Osprey House, Albert Street, Prospect Hill, Redditch B97 4DE. Tel: 01527 587517 (Peter Boileau) 01527 587536 (Sandra Hudson) | Fax: E–mail: sandra.hudson@wmsha.nhs.uk | peter.boileau@wmsha.nhs.uk Web links: http://www.wmssha.nhs.uk | Target group: All staff | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: Wolverhampton City Primary Care Trust Report on HaSCIE in Wolverhampton The Health and Social Care Partnership Project Sponsors Group (HaSCIE Sponsors) have agreed to work in partnership with the Walsall Health Informatics Agency to implement Walsall's ERDIP product in Wolverhampton. The overall intention is to bring the benefits of the electronic record and workflow management to the population of Woverhampton. This document outlines the issues raised by clinicians and managers such as IT skills and support from ICT. ERDIP - Electronic Record Development and Implementation Programme. view document Contact Details: Phil Smith, Wolverhampton City PCT, Coniston House, West Entrance, Chapel Ash, Wolverhampton, WV3 0XE Tel: +44 (0)1902 575183 | Fax: +44 (0)1902 444877 E–mail: phil.smith@wolvespct.nhs.uk | Web links: http://www.wolverhamptonhealth.nhs.uk | Target group: Health/social services | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: Wolverhampton Health and Social Care IT Project (HaSCIE) Project initiation document, Wolverhampton Health & Social Care IT Project, HaSCIE Release: Draft V 1.0, PRINCE 2 [author: Darren Thomas] (5 June 2003) Project documentation for the Health and Social Care Partnership Project Sponsors Group (HaSCIE Sponsors) in Wolverhampton. Document number: HASCIE 0001. Printout dated 28 January 2004 is based on First issue, 5 June 2003. Phase 1 to be reviewed in February 2004 in preparation for future phases. It is intended that the current Walsall based system, Orion, be used as the basis for this system. The Health and Social Care Partnership Project Sponsors Group (HaSCIE Sponsors) have agreed to work in partnership with the Walsall Health Informatics Agency to implement Walsall's ERDIP product in Wolverhampton. The purpose of this document is to define the project, to form the basis for its management and assessment of overall success. ERDIP - Electronic Record Development and Implementation Programme. view document Contact Details: Phil Smith, Wolverhampton City PCT, Coniston House, West Entrance, Chapel Ash, Wolverhampton, WV3 0XE Tel: +44 (0)1902 575183 | Fax: +44 (0)1902 444877 E–mail: phil.smith@wolvespct.nhs.uk | Web links: http://www.wolverhamptonhealth.nhs.uk | Target group: IT support | Type / Format: strategy Availability / Price: | ISBN/ISSN: Notes: Worcestershire SSD Progressing the Single Assessment Process in Worcestershire : Evaluation and Action Plan Paper prepared for the Department of Health (September 2002) This report details Worcestershire's progress to date of plans for implementation of the single assessment process and outlines future work. A series of pilots in various parts of the county provided a useful learning curve. The document sets out a number of more detailed conclusions/recommendations. Overall though, it was found that three basic issues needed to be resolved between the organisations in Worcestershire before full implementation of SAP could be achieved. These issues were: a) the revision of the overall strategy and programme plan; b) the appointment of a Programme Manager to oversee the implementation of SAP and c) to appoint a Project Officer to scope out what was required to ensure effective information transfer between all parties. 63 pages. Contact Details: Jonathan Monks, Programme Manager, County Hall, Spetchley Road, Worcester, WR5 2NP Tel: 01905 766963 | Fax: E–mail: jmonks2@worcestershire.gov.uk | Web links: http://www.worcestershire.gov.uk/progressingsingleassessment | Target group: LA | Type / Format: strategy Availability / Price: contact Jonathan Monks | ISBN/ISSN: Notes: see Good Practice Worcestershire SSD Worcestershire Health and Social Care economy : Single assessment workforce development plan (July 2003) 5 pages. First draft. This development plan identifies training needs for all staff levels within the Worcestershire health and social care services. It is a comprehensive outline assessment of what training is required and embraces the range from briefing sessions to seminars for team coaches; from using tools for assessment to understanding person-centred care and the older person. Total costs for one and two years are given. View documents: development plan | training strategy Contact Details: Jonathan Monks, Programme Manager, County Hall, Spetchley Road, Worcester, WR5 2NP Tel: 01905 766963 | Fax: E–mail: jmonks2@worcestershire.gov.uk | Web links: http://www.worcestershire.gov.uk/progressingsingleassessment | Target group: LA | Type / Format: protocol; template; strategy Availability / Price: contact Jonathan Monks | ISBN/ISSN: Notes: see Good Practice |