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Single Assessment Process - training materials -
carers and caring
The following listing is subject to ongoing review and revision...
Age Concern and Help the Aged
Prevention in practice service models, methods and impact [author: Katharine Orellana]
(April 2009)
The consultation, 'The case for change' (Department of Health, 2008) describes social care services as "the activities, services and relationships that help people to be independent, active and healthy
throughout their lives". This publication (100 pp) aims to demonstrate the range of positive outcomes that are possible for older people, organisations and systems when there is investment in preventive services. It is by way of a services directory
which is also relevant to the Putting People First agenda. It includes examples of services provided by Age Concern in different localities on information and advice, practical support, support to remain as independent as possible, and support at
difficult times and for carers.
Three of the case studies relate to the varying effectiveness of the Single Assessment Process (SAP):
Waltham Forest Age Concern's Case Finding Service aims to identify vulnerable older people within the community at risk of increased dependency. The Waltham Forest Early Detection Model of Intervention is system for identifying older people with
previously unrecognised health and social care needs . GPs in Waltham Forest send a Cardiff-Newport questionnaire to older patients whop are on four or more medications. The questionnaire covers depression, memory, continence, functional decline,
social interaction and falls risk. Of 8949 questionnaires distributed between May 2002 and March 2008, 4207 questionnaires were returned to ACWF; 2204 people were referred for single assessment. Concludes that this method more cost-effective than
single assessment provision in the statutory sector".
Age Concern Cheshire is a partner in SAP and a licence holder under SAP, allowing access to assessment forms and to give feedback to the statutory services online. ACC provides an independent Support Brokerage Service across Cheshire and towards
Individual Budgets (IBs) to increase numbers receiving Direct Payments. ACC has been involved in the County Council's Self Directed Support pilot.
An Accident and Emergency Diversion and Discharge Support Service is provided in seven hospitals across South Staffordshire. Most of the referrals are from Social Care and Health through their access teams. The service was developed to reduce
emergency admissions to hospital, to support older people on discharge from hospital, and to prevent unnecessary admissions to hospital, respite or care homes. Among services provided is an initial assessment, linked to SAP and including risk of
falling.
Contact Details:
Katharine Orellana, Social Care and Support Officer, Age Concern and Help the Aged,
Astral House,
1268 London Road,
London
SW16 4ERT.
Tel: 020 8765 7485 | Fax:
E–mail: Katharine.Orellana@ace.org.uk |
Web links: http://www.ageconcern.org.uk/AgeConcern/bigq-preventioninpractice-report.asp
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Target group: All staff, users and carers | Type / Format: case studies
Availability / Price: From the address given, or as dowwnload. | ISBN/ISSN:
Notes:
Alzheimer's Society
Dementia : diagnosis and management in primary care Tools for diagnosis ; information about dementia; a short tutorial - to help you assess the needs of people with dementia and their carers
(2003)
An interactive tutorial on dementia diagnosis and care management with typical case histories of possible dementia. The disk also features video clips of the experience of people with dementia and their
carers; tools to help in diagnosis and care assessment and outlines of evidence-based research into primary care effectiveness. The content of the CD has received approval from the Royal College of General Practitioners.
Contact Details:
Jenny Hogarth, Admin Assistant, Gordon House,
10 Greencoat Place,
London
SW1P 1PH
Tel: +44 (0)20 7306 0606 | Fax: +44 (0)20 7306 0808
E–mail: info@alzheimers.org.uk |
Web links: http://www.alzheimers.org.uk
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Target group: practitioners | Type / Format: cdrom; assessment tool
Availability / Price: Free CD for primary care professionals - upon request. Limited stocks. | ISBN/ISSN:
Notes:
Cancer Action Team, Department of Palliative Care, St Thomas' Hospital; King's College London
Holistic common assessment of supportive and palliative care needs for adults with cancer assessment guidance [authors: Alison Richardson, Peter Tebbit, Vivienne Brown, John Sitzia]
(January 2007)
This guidance (21 pp) has been prepared in response to Key Recommendation 2 in "Guidance on cancer services: improving supportive and palliative care for adults with Cancer: the manual" (National Institute for
Clinical Excellence, NICE, 2004). The guidance is for practitioners and managers providing or co-ordinating care of adults with cancer, to enable a unified approach to the assessment and recording of patients' needs. It is designed for healthcare
teams to employ as a benchmark against which current local processes of assessment can be appraised. This document sets out the main features of the holistic assessment and provides the core content of the assessment. The assessment comprises five
domains: background information and assessment preferences; physical needs; social and occupational needs; psychological well-being; and spiritual well-being.
Contact Details:
Justine Palin, Cancer Action Team,
Department of Palliative Care,
St Thomas' Hospital,
Lambeth Palace Road,
London
SE1 7EH.
Tel: 020 7188 4728 | Fax: 020 7188 4727
E–mail: justine.palin@gsh.nhs.uk |
Web links:
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Target group: palliative care managers/practitioners | Type / Format: guidance
Availability / Price: Also available on the Department of Health website at www.dh.gov.uk/cancer | ISBN/ISSN:
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Cancer Action Team, Department of Palliative Care, St Thomas' Hospital; King's College London
Holistic common assessment of supportive and palliative care needs for adults with cancer report to the National Cancer Action Team [authors: Alison Richardson, Peter Tebbit, Vivienne Brown, John
Sitzia]
(January 2007)
The National Institute for Clinical Excellence (NICE) publication "Guidance on cancer services: improving supportive and palliative care for adults with Cancer: the manual" identified barriers in service
provision for patients and carers. This report (38 pp) describes the methods used to develop and test a national specification for the assessment process in supportive and palliative care, and presents the underlying philosophy and principles on
which it is based. It also sets out the framework employed to develop the detailed guidance for healthcare teams. Annex 1 notes the interface with current and future policy initiatives: the Integrated Cancer Care Programme; Skills for Health;
Connecting for Health (including the Do Once and Share programme, DOAS); the Common Assessment Framework (CAF, building on the Single Assessment Process, SAP); and the End of Life Care Initiative. Annex 4 outlines the methods used to develop item
content for domains of need, and lists tools identified in the original scoping exercise.
Contact Details:
Justine Palin, Cancer Action Team,
Department of Palliative Care,
St Thomas' Hospital,
Lambeth Palace Road,
London
SE1 7EH.
Tel: 020 7188 4728 | Fax: 020 7188 4727
E–mail: justine.palin@gsh.nhs.uk |
Web links:
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Target group: palliative care managers/practitioners | Type / Format: guidance
Availability / Price: Also available on the Department of Health website at www.dh.gov.uk/cancer | ISBN/ISSN:
Notes:
Department of Health,
The Community Care Assessment Directions 2004 Local Authority Circular LAC(2004)24
(26 August 2004)
These Directions come into force on 1 September 2004, and place existing good practice and guidance on conducting care assessments and care planning within a legal framework. This circular also notes that
carers are entitled, under the Carers and Disabled Children Act 2000, to request an assessment of their needs in supporting the person they care for. It is also good practice that an assessment is offered to a carer who is going to be involved in
providing part of the care package. However, a carer's refusal of the offer of an assessment should not be used as a reason to exclude the carer from assisting with care planning.
View circular
Contact Details:
Policy Management Unit,
Area 233-237,
Wellington House,
133-155 Waterloo Road,
London
SE1 8UG,
Tel: | Fax:
E–mail: | OPDenquiries@doh.gsi.gov.uk
Web links: http://www.dh.gov.uk/assetRoot/04/08/83/70/04088370.pdf
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Target group: All staff | Type / Format: guidance
Availability / Price: | ISBN/ISSN:
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Kensington & Chelsea, and Westminster
Patient Information Leaflet [Kensington Chelsea & Westminster Health and Social Care Communities]
(June 2004)
Leaflet for patients explaining what the single assessment process means for them, in question and answer format. What is the Single Assessment Process for older people? Who can carry out your assessment? What
does the Single Assessment Process involve? What is a Joint Care Plan? What about the person who cares for you? How would we share your records? What if you are unhappy with your assessment? The Standards you can expect.
Contact Details:
Ruth Garry, Kensington and Chelsea PCT Service Development,
St Charles Hospital,
Courtfield House,
Exmoor Street,
London W10 6DZ
Tel: 020 8962 4621 | Fax: 020 8962 4607
E–mail: ruth.garry@kc-pct.nhs.uk |
Web links:
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Target group: | Type / Format: publicity materials
Availability / Price: | ISBN/ISSN:
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Kent Social Services
Caring - self assessment online
[January 2005]
Kent Social Services is piloting an innovative online self assessment scheme in partnership with software firm Anite Public Services. The Caring website allows people the choice to assess their own care
needs or carry out an assessment on behalf of someone else by completing a questionnaire online. If a person qualifies for support, they will then be able to choose from a range of support services matching their assessed needs. In most cases,
eligible applicants will be able to select a service without the need for a conventional home visit, however a review visit will take place to ensure the arrangements are suitable. The pilot covers people with moderate needs, but the aim is to
extend the service to those with critical and substantial needs. Face-to-face assessments will be retained for those who want them.
Contact Details:
Kent County Council,
County Hall,
Maidstone,
Kent ME14 1XQ
Tel: +44 (0)8458 247247 | Fax:
E–mail: social.services@kent.gov.uk |
Web links: http://www.kent.gov.uk/selfassessment
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Target group: | Type / Format: assessment tool
Availability / Price: | ISBN/ISSN:
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Kent Social Services
Kent Telehealth
[February 2005]
Kent Telehealth is being launched in partnership with American company Viterion. It enables patients to monitor their own health and communicate with health and social care professionals from their own home
via a hi-tech user-friendly computer-based unit through a telephone line. All personal details are encrypted so there is no opportunity for hackers to access patients’ details.
Although it will initially be piloted among 275 older people with chronic diseases across primary care trusts in Ashford, Maidstone Weald, South West Kent and Dartford and Gravesham and Swanley, KCC believes that the technology could eventually be
used more widely. It could promote independence and self-management of, for example, care planning and be introduced into community settings such as schools, nursing and residential homes.
Contact Details:
Kent County Council,
County Hall,
Maidstone,
Kent ME14 1XQ
Tel: +44 (0)8458 247247 | Fax:
E–mail: social.services@kent.gov.uk |
Web links: http://www.kent.gov.uk/
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Target group: | Type / Format: online service
Availability / Price: | ISBN/ISSN:
Notes:
Kent. Social Services Department
Culturally competent care a good practice guide for care management. [authors: Bijay Minhas, Navdeep Kaur, Emma Hanson, Keith Wyncoll]
(2002)
Produced by Kent Social Services for local and national application as part of a Department of Health (DH) Project to develop services for black and minority ethnic (BME) older people, this 40 pp guide
presents best practice checklists for frontline practitioners and carers. It is designed as a tool to enable practitioners to incorporate a holistic approach to care planning and assessment. Following an introduction, the sections cover: the care
management process; cross cultural understanding; the main legal and statutory requirements; background information on cultural and religious groups (based on material from Kingston Social Services' publication, 'Community profiles'); and a list of
further reading. The guide was produced with the following partner organisations: Bromley Social Services, Suffolk Social Services, Presentation Housing Association, and North Kent Gateway Partnership. An interactive CD-ROM for training purposes
which was to have followed this publication is not now being produced.
Contact Details:
Communications Assistant, Room 2.23, Sessions House,
County Hall,
Maidstone,
Kent
ME14 1XQ.
Tel: 01622 694756 | Fax:
E–mail: paul.jerome@kent.gov.uk (orders) | keith.wyncoll@kent.gov.uk (content of item)
Web links: http://www.kent.gov.uk/care.html
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Target group: General | Type / Format: guidance
Availability / Price: £9.95 from the Communications Assistant, address as above. | ISBN/ISSN: 1901509672
Notes:
Pan Dorset Health and Social Care
Single Assessment Process Case management - case studies 1-4 [author: Jane Wallis]
These four case studies explain the personal circumstances of a Mrs Blair, a Mr Thatcher, a Mrs Churchill, and a Miss Major. , and then set tasks to map the most feasible or likely care pathways or outcomes.
The aim of each case study is variously to consider and remember consent or confidentiality issues, matters regarding the Community Care (Delayed Discharge etc) Act 2003, special needs, carers' needs,, and matters appertaining to RNCC (Registered
Nursing Care Contribution) determination.
View case studies
Contact Details:
Jane Wallis,
SAP Project Manager for Training, Pan Dorset Health and Social Care,
Human Resources Learning and Development Unit,
Vespasian House,
2nd Floor West Wing,
Bridport Road,
Dorchester,
Dorset
DT1 1TG
Tel: +44 (0)1305 225911 | Fax: +44 (0)1305 268834
E–mail: jane.wallis@dorsetcc.gov.uk |
Web links: http://www.dorsetforyou.com
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Target group: LA/HA | Type / Format: case study
Availability / Price: | ISBN/ISSN:
Notes: This tool can be used or adapted by others provided that the Pan Dorset Group is fully accredited as the organisation of origin. Jane Wallis would appreciate a brief email to let her know who is using the material and where it is
being used.
Tameside and Glossop Primary Care Trust,
Single Assessment Process: implications for practice training programme
(February 2002)
Part of a range of training materials for SAP used by Tameside and Glossop PCT, and for a variety of audiences.
Comprises:
Training information for all involved in providing care to older people
Programme covering: connecting with good practice; advantages and disadvantages of an outcomes focus; connecting with the user's and carer's perspective
Time for reflection - the implications for practice (worksheet and prompt sheet)
Training materials continue to be developed as and when needed.
Contact Details:
Teresa Jankowska, SAP Co-ordinator, Tameside and Glossop Primary Care Trust,
New Century House,
Progress Way,
Windmill Lane,
Denton
M34 2GP.
Tel: +44 (0)161 304 5450 (TJ)
+44 (0)161 304 5300 (PCT general no) | Fax:
E–mail: teresa.jankowska@nhs.net |
Web links: http://www.tameside.gov.uk/tmbc1/sap.htm
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Target group: | Type / Format: guidance
Availability / Price: | ISBN/ISSN:
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Values into Action
Making decisions best practice and new ideas for supporting people with high support needs to make decisions [authors: Stephanie Beamer, Mark Brookes]
(2001)
92 pp report, with workbook, 'It's your choice'.
This report is aimed at service providers, families, friends, carers and those who support people with learning difficulties who have high support needs to make choices.It uses real life stories to challenge the idea that people with high support
needs cannot make their own decisions. It discusses current practice and law, suggesting that both are often limited in vision. It offers a model of supported decision making as a solution.
The accompanying workbook, 'It's your choice', is written in plain English, with pictures, and tells people with learning difficulties about making decisions.
Contact Details:
Tel: | Fax:
E–mail: |
Web links:
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Target group: General | Type / Format: workbook; book
Availability / Price: | ISBN/ISSN:
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Wandsworth Borough Council; Wandsworth Primary Care Trust
The Single Assessment Process in Wandsworth person centred care for older people [authors: Wendy Moreton, Fleur Norwood
Explanatory leaflet for older people and their carers. It explains how a Single Assessment Process will be introduced in Wandsworth. This is a change in the way older people receive the help they need. The
leaflet asks older people and their carers who wish to comment about Single Assessments to contact Social Services or Health Services.
Contact Details:
Wendy Moreton, Senior Planning and Review Officer, Wandsworth Borough Council,
Town Hall,
Wandsworth High Street,
London
SW18 2PU.
Tel: +44 (0)20 8871 6271 (WM)
+44 (0)20 8789 5511 (FN) | Fax:
E–mail: wmoreton@wandsworth.gov.uk | fleur.norwood@swlondon.nhs.uk
Web links:
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Target group: Older people, carers | Type / Format: publicity materials
Availability / Price: | ISBN/ISSN:
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